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Warranty / Returns

Warranty / Returns

You have

  • Questions about a warranty claim or our return policy?
  • A defective product?

 

Please note that due to low capacities and due to the current situation, there may be a delay in processing your request. We will do our best to process your return as quickly as possible.

Warranty / Returns
The fields marked with * are required.

Functionalities

Functional cookies are absolutely necessary for the functionality of the webshop. These cookies assign a unique random ID to your browser to ensure your uninterrupted shopping experience across multiple page views.

Session:
The session cookie stores your shopping data over several page views and is therefore essential for your personal shopping experience.
Notepad:
The cookie enables a notepad to be made available to the user across sessions. This means that the notepad remains available even over several browser sessions.
Device Assignment:
The device assignment helps the shop to ensure the best possible display for the currently active display size.
CSRF-Token:
The CSRF token cookie contributes to your security. It strengthens the protection of forms against unwanted hacker attacks.
Login Token:
The Login Token is used for the recognition of users across sessions. The cookie does not contain any personal data, but allows personalisation over several browser sessions.
Cache exception:
The cache exception cookie allows users to read individual content independent of the cache memory.
Cookies Active Check:
The cookie is used by the website to determine whether cookies are allowed by the site user's browser.
Cookie settings:
The cookie is used to store the cookie settings of the site user over several browser sessions.
Information of origin:
The cookie stores the home page and the first page visited by the user for further use.
Cookie settings:
The cookie is used to store the cookie settings of the site user over several browser sessions.
PayPal:
Das Cookie wird für Zahlungsabwicklungen über PayPal genutzt.
Tracking

Tracking cookies help the shop operator to collect and evaluate information about the behaviour of users on their website.

Google Analytics:
Google Analytics is used for traffic analysis of the website. Statistics on website activity can be created and read out.
Matomo:
Das Cookie wird genutzt um Webseitenaktivitäten zu verfolgen. Die gesammelten Informationen werden zur Seitenanalyse und zur Erstellung von Statistiken verwendet.
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